The short version: we collect only what we need to fulfill your order and support you. We do not sell your data. We do not use it for advertising. That is it.
PortANumber is a number service operated by Lunni Solutions LLC ("we", "us", "our"). For privacy questions contact us at support@portanumber.com.
We collect only the minimum data necessary to operate our service:
| Data | Why we collect it | How long we keep it |
|---|---|---|
| Email address | To deliver your credentials and send order confirmation | 2 years or until you request deletion |
| Payment data | Processed by Stripe. We never see or store your card details. | Not stored by us |
| Order details | Phone number, account number, PIN assigned to your order. Kept for support and audit purposes. | 2 years |
| IP address | Collected automatically for security and fraud prevention | 90 days |
| Area code preference | To provision a number in your preferred area | Deleted after fulfillment |
We use the data we collect solely for the following purposes:
We do not use your data for marketing, profiling, or any purpose beyond operating this service.
We use a small number of trusted third-party service providers to process payments, deliver emails, provision numbers, and store order data securely. These providers receive only the minimum data necessary to perform their specific function and are contractually prohibited from using your data for any other purpose.
We do not share your personal data with any other third parties, and we do not sell, rent, or trade your data under any circumstances.
We take reasonable measures to protect your data including:
No method of transmission or storage is 100% secure. In the event of a data breach we will notify affected users within 72 hours of becoming aware.
You have the right to:
To exercise any of these rights email us at support@portanumber.com. We will respond within 30 days.
PortANumber does not use tracking or advertising cookies. We use only essential session cookies required for the Stripe checkout process to function. These cookies contain no personal information and expire at the end of your browser session.
Our service is not directed at children under 13 and we do not knowingly collect personal data from anyone under 13. If you believe we have inadvertently collected data from a minor please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our homepage. Your continued use of our service after changes are posted constitutes acceptance of the updated policy.
PortANumber is a service of Lunni Solutions LLC. For privacy questions or data requests contact us at support@portanumber.com.